For gyms, yoga and fitness studios · Customer loyalty

Keep members longer

Spot members who stopped showing up and reach out before they cancel.

Make this one of your first two priorities. Start with a free 20-minute consultation.

Not ready to talk? See what it looks like: a sample dashboard for a made-up business.

What your AI does about it

We set up Claude for your business, connect it to the tools you already use, and it works on this every week. You approve what goes out; anything it can't handle comes to us.

  • A weekly list of members who haven't checked in for two weeks
  • A personal check-in drafted for each, for you or a coach to send
  • A pause option offered before anyone cancels

The number we track

Cancellations per week

Checked every week and shown on your dashboard against where you started. We work to move it down.

Where it comes from

One question a week: “How many members canceled last week?”

No targets to hit. The number is there to show whether the work is paying off, and once a month we get on the phone and decide what to change. How it works · Pricing

Goes well with

Grow your membership

More people on a membership, from better intro offers, faster follow-up, and members who bring friends.

We'd track: Active members

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Win back former members

A friendly invitation back for people who left, with a reason to return.

We'd track: Former members back per week

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Turn more trials into members

More intro offers and free classes end with a membership, without pressure.

We'd track: Share of trials that join

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More for gyms, yoga and fitness studios: Fill more classes · Bring in more first visits · Cut late cancels and no-shows · Sell more personal training

Everything for gyms, yoga and fitness studios · The full menu