For auto repair shops
More approved work. Fuller bays. Fewer comebacks.
We set up AI for your shop and connect it to the tools you already use. It follows up the repairs customers declined, fills tomorrow's open bays and keeps a record of every comeback and its cause. Then our AI keeps making it better, with a real person on a call every month.
Get a free 20-minute consultation. Tell us what matters most, then pick a time.
You'll talk to our founder for 20 minutes, no sales pitch.
This is your dashboard: your priorities, and how each number has moved since you started. It's a sample for a made-up business. Open the live oneSee a week of AI at a plumbing and heating company
A short video of what your AI would do.
AI in auto repair shops today
Independent repair shops are early with AI and careful about it. In a survey of about 300 independent shops, AI came last of twelve shop technologies, used by roughly one in five, far behind online parts ordering and digital inspections. The shops that do use it use it for words: service advisor scripts and explaining a recommendation so the customer understands it. Meanwhile customers have started arriving at the counter with a chatbot's diagnosis.
How it's being used
- About one in five independent shops uses an AI assistant to help run the business, and nine in ten of those are at least somewhat satisfied. The uses named: rewriting technician recommendations so customers understand them, writing ads, and tidying up shop procedures. The research was sponsored by a parts retailer. Ratchet+Wrench and Endeavor, sponsored by AutoZone and ALLDATA, April 2026
- Among more than 430 shop owners and managers, the most common AI use is writing service advisor scripts (27%), ahead of scheduling and phone tools (17%), marketing automation (15%) and parts lookup (14%). Ratchet+Wrench Industry Survey, June 2026
- Interest is ahead of use. AI assistants were the technology shop managers most often said they would like to start using, and 37% expect their shop's use of AI to increase over the next five years. Ratchet+Wrench and Endeavor, sponsored by AutoZone and ALLDATA, April 2026
- AI-assisted diagnosis is arriving inside the repair-information subscriptions shops already pay for. One starts from a trouble code or symptom and returns likely causes, known fixes and the manufacturer's test procedures. It is a product announcement, with no measured results yet. Vehicle Service Pros, October 2026
- Tire dealers are using phone-camera apps that read tread depth and date codes into the point-of-sale system, and AI agents that book appointments and take routine calls after hours. The trade press notes adoption is early. Modern Tire Dealer, August 2025
Where it's going wrong
- AI is the least-used business technology in independent shops. It ranked last of twelve at 22%, behind online parts ordering (89%), electronic repair orders (66%) and digital inspection sheets (43%). Nearly one in five shops expects no increase at all in five years. Ratchet+Wrench and Endeavor, sponsored by AutoZone and ALLDATA, April 2026
- The main reason shops give for not using AI is not knowing which tools to trust (23%), then cost (20%), no time to set it up (19%) and waiting for others to go first (18%). Ratchet+Wrench Industry Survey, June 2026
- Customers now arrive with a chatbot's diagnosis, some insisting on a part because the chatbot named it. One trade column's advice: a chatbot gives the statistically likely answer, and the shop still has to find the actual fault by testing. Auto Service World, May 2026
- General chatbots still give confidently wrong repair instructions. In one informal test, ChatGPT repeatedly said the lifters on a Jeep inline-six could be replaced without removing the cylinder head, against the factory service manual. Jalopnik, August 2025
- On the collision side, insurers' use of AI in claims is widespread enough that regulators in twelve states opened their first formal review of it in March 2026, covering the systems that influence total-loss decisions, damage assessment and parts valuation. Autobody News, March 2026
- More than a third of owners and managers have only heard of AI tools for running a shop, or are not familiar with them at all. Ratchet+Wrench Industry Survey, June 2026
What we take from it
Shops say the thing holding them back is not knowing what to trust. So we don't ask you to trust it. Each priority has one number, such as the share of recommended work approved or comebacks a week, shown against where you started, and a person reviews it with you every month.
The most useful thing AI does in a shop today is the thing the surveys already point at: turning a technician's finding into a note the customer understands, with photos. That is also the best answer to a customer who arrives with a chatbot's diagnosis. Your AI drafts it and your advisor approves it.
We keep AI out of the bay. Diagnosis is your technicians' job, and the tools for it are arriving inside the repair information you already subscribe to. Your AI works at the counter and after the visit: declined work followed up, tomorrow's open bays filled, reviews answered.
Sources last checked October 2026. The summaries are ours; follow the links for the full reports.
What we connect to for auto repair shops
You keep the tools you already use. Your AI connects to two of them with you before we meet, and more can be added.
QuickBooks Online
Revenue, expenses, profit, and who owes you money, every week.
Square
Sales, average ticket, refunds, inventory, and Square Team labor.
Google Analytics, Business Profile, and Ads
Website visits and bookings, calls from your listing, and ad results.
Birdeye
Reviews across sites, and your replies.
Mailchimp
Your list, campaigns, and what they sold.
Google Calendar
Keeps your schedule, prepares you for meetings, and finds open time.
Use something else? See everything we connect to, or ask on the call.
How it works
One setup, then it keeps getting better. See each step in detail.
$1,000 a month for two priorities, plus setup from $1,500. See pricing · What we connect to
Common questions
Click a question to see the answer.
Will AI diagnose cars or write estimates?
No. Your technicians diagnose and your advisors write the estimate. Your AI works around them: a plain-English note and photos on every recommendation, follow-up on declined work, and a schedule checked for gaps every afternoon.
My shop management system isn't on your list. Can you still help?
Usually, yes. Your AI can work from your email, calendar, accounting and report exports, and where a number can't be pulled in we ask you one question a week. Tell us what you run on the call.
Will it text my customers without me seeing it?
No. Your AI drafts the follow-ups and reminders, and you or your advisor approve what goes out.
How do I know it's working?
Each priority has one number, such as the share of recommended work approved. Your dashboard shows it against where you started, and once a month we get on a call to decide what to change. There are no targets to hit.
What does it cost?
$1,000 a month for two priorities, plus setup from $1,500. The first step is a free 20-minute call.
Ready to talk?
Twenty minutes with our founder. Tell us about your business and see where AI can take it.
Ready to pick your first two? Tell us about your business on a free 20-minute call.
You'll talk to our founder for 20 minutes, no sales pitch.