Reviews and reputation

Put AI to work with Birdeye

Reviews across sites, and your replies. We set up Claude for your business and connect it to Birdeye, so your AI works with what you already have. No new software to learn, and nothing to switch.

Use Birdeye? On a free 20-minute call we'll show you what your AI can do with it.

Not ready to talk? See what it looks like: a sample dashboard for a made-up business.

What it helps with

Every plan works on a few priorities at a time. With Birdeye connected, these are the ones it helps with most.

Get found on Google

Turn your Google Business Profile into your best salesperson: more calls, directions, and website visits.

  • Fresh photos and a weekly update on your Google profile
  • Services, hours, and service area kept accurate
  • Questions on your listing answered

We'd track: Calls from Google, Direction requests, Website clicks

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Win more five-star reviews

Ask every happy customer for a review at the right moment, so new customers pick you over the shop down the street.

  • Review request sent after every job or visit, at the moment it's most likely to land
  • Staff know when and how to ask in person
  • Every review answered within two days

We'd track: New reviews per week

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Answer every review

Reply to every review within two days, good or bad, in your own voice.

  • Your assistant drafts a reply to each new review in your voice
  • You approve in one tap
  • Unhappy reviewers get a call before the reply goes up

We'd track: Unanswered reviews

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Raise your star rating

Fix what causes the low reviews and ask the happy customers who never write one.

  • Every 1- and 2-star review traced to its cause
  • One fix a month for the most common complaint
  • More review requests to customers who said thanks

We'd track: Average star rating

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The numbers it gives us

Once Birdeye is connected these come in on their own, and your dashboard shows each one against where you started. Nothing for you to type in.

  • Calls from Google
  • Direction requests
  • Website clicks
  • New reviews per week
  • Unanswered reviews
  • Average star rating

How connecting works

On setup day we connect Birdeye with you on the call. You approve the connection, and you can remove it at any time. We see the work your AI does and the numbers, not your conversations. How it works · Pricing

Also in reviews and reputation: Yelp

Everything we connect to

Birdeye is a trademark of its owner; listing it does not imply a partnership or endorsement.